Retail has always been a fast-changing sector, and the need for adaptability is more crucial than ever. We pioneered the omnichannel concept, helped launch marketplaces, and supported unified commerce platforms, and we’ve been at the forefront of defining the Future of Retail for over a decade.
We’re now entering the age of Retail Convergence, where traditional incumbent retailers and digital natives are competing for the same customers, talent, profit pools, and shareholders. This convergence, along with new waves of technology, increasing consumer touchpoints, and sustainability agendas, is accelerating the urgency for all players to transform their core retail and digital capabilities.
Royce Global provides a comprehensive suite of forward-looking audit, tax, and advisory services tailored to address this dynamic environment’s most pressing issues and priorities. Our innovative solutions are designed to support a customer-centric approach, with a focus on digital transformation, data analytics, security, supply chain management, and growth strategies.
With an international presence, Royce Global clients worldwide can access global industry insights, leading practices, and cutting-edge solutions, ensuring they stay ahead of the competition and adapt to the ever-changing market landscape. Leveraging analytics, software platforms, and deep customer insights, we help leading retailers worldwide use data, technology, and shopper trends to navigate uncertainty and overtake their competition.
Let us help you refine your retail strategy to:
- Build a lifestyle brand. Use your deep and proprietary knowledge of your customers to increase customer loyalty and retention, generate promoters, and create personalized shopping journeys that delight consumers beyond their expectations.
- Excel at core retail. Build the right assortment, pricing, and promotions balanced with localization, private labels, and innovation to entice customers.
- Redefine the omnichannel footprint. Evolve your supply chain and store networks to delight during customer-facing moments and ensure fast, resilient, and cost-effective fulfillment.
- Accelerate the tech transformation. Future-proof your technology and shift spending to business-growing innovation, automation, and data management while transforming to an agile, product-based operating model.
- Tap into new profit streams. Diversify profit pools by moving “beyond trade” into high-growth and high-margin adjacencies such as retail media, data monetization, and new marketplaces.
- Build a scale ecosystem. Define your role in the ecosystem, from “hub to spoke” to “spoke to spoke”; build and scale new in-house capabilities through strategic M&A and partnerships.
- Achieve an ultralean cost base. Fund your transformation through a tight cost base, from procurement to stores to your operating model.
- Push web3 boundaries. Create connected consumer experiences with innovative store concepts and immersive metaverse encounters that integrate everything from browsing to NFTs to crypto payments.
As you future-proof your business, we collaborate with all stakeholders—customers, communities, employees, suppliers, and shareholders to ensure you win with all as you future-proof your business. We prioritize building productive teams that work and collaborate with a broad ecosystem of industry leaders, including the National Retail Federation and The Consumer Goods Forum. These partnerships and our expert executive networks, experience, and tools uniquely position us to solve your most demanding challenges.
The Future of Retail
As retail experts and thought leaders, we’ve always had our fingers on the pulse of the retail sector’s evolution. Today we see signs of a new “Retail Convergence”, as emerging technologies enable the perfect execution of powerful digital initiatives. Our retail consulting teams can show you how to disrupt your own business and evolve in anticipation of new technology.
The future of retail encompasses four key areas:
Omnichannel Retail Strategy & Innovation
Capture data-driven insights, expand your retail network, improve your infrastructure, or cement a strong post-merger integration. We can help you:
- Sharpen your Omnichannel Strategy
- Leverage seamlessly and access powerful data and insights
- Power growth with Enterprise Technology
- Achieve strong M&A outcomes
Reimagined Customer Experience
Exceed customer expectations while bolstering your brand with our tailored recommendations for brand growth strategy, the shopper journey, customer loyalty, and digital marketing. We can help you with the following:
- Use personalization to engage customers
- See how you measure up to the competition
- Transform digital platforms into revenue with New Media Marketing
Intelligent Retail Operations
Whether you want to leverage data to grow categories, nail pricing, or enhance your supply chain, you can transform your business by optimizing operations. We can help you:
- Grow categories while reducing costs with Advanced Retail Buying
- Transform store operations for lower costs and happier customers
- Boost margins with Customer-Led Category Management
- Sharpen your Consumer Pricing strategy
- Reimagine your geographic footprint with Vantage
- Reinvent your supply chain to seize a competitive advantage
Modern Retail Organizations
A competitive position relies on airtight operations. Optimize your talent, process, and overall structure by integrating new capabilities and working methods. We can help you with the following:
- Become faster and more nimble as an Agile Enterprise
- Execute your strategy with a battle-tested Operating Model
